01. Who is responsible for managing my information?
This website https://www.samuiholidayvillas.com is owned and produced by us.
02. What information do we collect?
If you choose to make a booking through us we will collect details that you provide in relation to that booking. Information held is your name, email address, country of residence and telephone number (optional) and any message received on the enquiry form.
03. How do we use your information?
The information you provide may be used as follows:
- to enable us to provide you with a quotation for booking a holiday villa
- to provide you with updates on events happening in Koh Samui and introduce new villas added to our website we think may be of interest to you.
- to manage customer service queries
- to help us to provide details or information you may have requested.
04. Who will you share my information with?
We do not share your information with any third party
05. How do you manage my information?
Your name and email address is used for updating you with news, information and events in Thailand together with the latest updates on our villa portfolio by email newsletter.
06. When can we contact you in the future?
If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please contact us by email.
07. How long will we hold your information for?
We hold your name and email address for continued marketing purposes by newsletter as subscribed when booking a villa. The newsletter can be unsubscribed at anytime.
08. How can you access and update your information?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us with your request
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
09. Does the policy apply to linked websites?
10. When do you monitor telephone calls?
We do not monitor telephone calls