STANDARD CANCELLATION POLICY

If it becomes necessary to cancel all or any part of the booking, the villa management must be notified in writing (email acceptable). The cancellation will take effect from the day the written is received confirmation. The following cancellation charges are applicable depending on when the notification of the cancellation is received in writing and the period of stay.

The below cancellation charges also apply if the Villa Management cancels the booking due to non-payment of the balance If the dates of the booking require to be amended, this may be treated as a cancellation of the original booking and cancellation charges may apply.

Any change to the original reservation is subject to the approval of the villa management Early departure penalty will be subject to negotiation with our Manager on Koh Samui.

Low, High and Prime Seasons: 30 days or more before arrival date: All Payments are forfeited but credited for 12 months from the date of the cancellation confirmation by the villa management The credit can be used by the client or anyone on their behalf for any reservation during any period and solely for the villa initially reserved subject to availability of the villa. Within 30 days of arrival date: All rental payments are forfeited. Peak Season - Christmas and New year Period:  75 days or more before arrival date. For any cancellation after the deposit and/or balance payment All payments are forfeited but credited for 12 months from the date of the cancellation confirmation by the villa management. The credit can be used by the client or anyone on their behalf for any reservation during any period and solely for the villa initially reserved subject to availability of the villa