**Update:4th April 2021**
Things have been tough over the last 12 months, with coronavirus severely restricting our ability to travel. However uncertainty around travel remains and that’s why it’s important to be able to book your long-awaited holidays with travel professionals you can trust.
Samui Holiday Villas is an offshoot of Thailand Retreats and as a Member of ABTA we are committed to delivering high standards for our customers by signing up to ABTA’s Code of Conduct, which governs areas such as accurate advertising, fair terms of trading, changes to bookings and managing customer complaints.
Coronavirus has now touched all of our lives and our thoughts go out to our customers who have been affected. However, after a very difficult year it feels as though there is finally some light at the end of the tunnel!
In light of the recent UK government update regarding international travel restrictions, we wanted to let you know how this affects your existing booking with us.
If you are due to be travelling to a Samui Holiday Villa holiday villa or are currently deciding whether to book, then please relax as you are in good hands.
If the FCDO advises against 'all but essential' travel or the government imposes restrictions that mean you are unable to travel due to the Coronavirus, then we will change your dates with no admin fees applied.
This also applies should the Thailand government have Covid-19 restrictions which will prevent you from entering the country.
As travel restrictions open up, villa holidays are set to be more popular than ever. We are working closely with our owners and property managers to ensure they feel well prepared to welcome our guests. We've provided them with enhanced hygiene guidelines and cleaning checklists to ensure their property meets appropriate hygiene standards in line with Covid-19.
The majority of our luxury managed villas have been awarded the Tourism of Thailand Safety & Health Administration certification with the following guidance in place.
Protect and Safeguard
Follow COVID-19 Prevention Policy
Observe Social Distancing
Villas offer seclusion and exclusivity perfect for social distancing
Cleanliness is a Top Priority
Uninterrupted connectivity powered by high-speed Wi-Fi is available to keep guests connected with family and friends
When borders are open
Please note, that due to the effects of Covid-19 there may be some local businesses and services mentioned on your holiday villa listing page, that may not be open/available. We apologise in advance for any inconvenience however we shall do our best to provide you updates through our regular newsletters