Panorama Summit

PAYMENT TERMS A deposit payment of 20% of the total due will be required upon the confirmation of a reservation. A deposit of 50% is required for prime & peak season dates.  The balance payment is due no later then 30 days prior to guests arrival and 45 days prior to guests arrival in the X-mas - NY period Payment can be made in GBP and USD by secure online credit card (Visa, Mastercard or Amex) or by bank transfer to our nominated company accounts. Credit card payments in GBP with a UK registered card are Free of Charge. Credit card payments in USD with a non UK registered card a 3% admin fee will apply. Security deposits may be requested on a case by case basis Last minute reservation In case of reservation within 30 days of arrival, full payment may be requested at once before the arrival date.

CANCELLATION POLICY If it becomes necessary to cancel all or any part of the booking, the villa management must be notified in writing (email acceptable). The cancellation will take effect from the day the written is received confirmation The following cancellation charges are applicable depending on when the notification of the cancellation is received in writing and the period of stay The below cancellation charges also apply if the Villa Management cancels the booking due to non-payment of the balance If the dates of the booking require to be amended, this may be treated as a cancellation of the original booking and cancellation charges may apply Any change to the original reservation is subject to the approval of the villa management Early departure penalty will be subject to negotiation with our Manager on Koh Samui. Low, High and Peak Seasons: 30 days or more before arrival date: All Payments are forfeited but credited for 9 months from the date of the cancellation confirmation by the villa management The credit can be used by the client or anyone on their behalf for any reservation during any period and solely for the villa initially reserved subject to availability of the villa Within 30 days of arrival date: All rental payments are forfeited. A full or partial refund is solely applicable if the villa management secures a reservation fully or partially covering the initial booking Christmas and New year Period: For any cancellation after the deposit and/or balance payment All payments are forfeited and a full or partial refund is solely applicable if the villa management secures a reservation partially or fully covering the initial booking